"Tim was very good at telling us what the problem was, how he would fix it and how to prevent this in the future"
Tim was very good at telling us what the problem was, how he would fix it and how to prevent this in the future. He installed a new outside faucet and explained how to shut off the water flow in the fall to prevent water from entering the faucet and freezing.
Barbara
"He explained what needed to be fixed and why."
Amy Plumbing responded to my inquiry immediately. They scheduled same day service for my plumbing issue. Once Brad arrived, he explained what needed to be fixed and why. He broke down the cost of what needed to be repaired and explained what he was doing throughout the process. Brad was professional, courteous and respectful of my home. I was impressed with the entire experience and would recommend them.
Annette
"I had a great customer experience."
I had a great customer experience. My water heater went out in my condo in Crystal Lake, but I had moved out of state and had tenets. Brad was in constant contact with me as well as my renters to get it fixed as soon as possible. I would definitely recommend!
Emily Seraphin
"It's very easy to be a Club member year after year when the service is this good."
I am writing to rave about the work that Scott and Ae did in tandem to install our new AC and meter box. As always with Amy, the detail work was meticulous. If you need electrical work done, Scott is the best - personable, thorough, and really breaks down what is critical and what is an unnecessary expense at the time. Ae's work on the condenser box for the AC was so clean you would have never known that it was a replacement! It's very easy to be a Club member year after year when the service is this good.
